Privacy Policy

Effective Date: March 2026

Paintcrafters LLC ("we," "us," or "our") operates the website www.paintcrafters.mn. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or interact with our services.

Information We Collect

We collect information that you voluntarily provide when you submit an estimate request form on our website. This may include:

• Your name
• Email address
• Phone number
• Street address
• Project details and descriptions
• Photos of your project

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Provide you with information about our painting services
• Schedule and plan painting projects
• Communicate with you about your project
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies & Tracking

Our website uses self-hosted, first-party analytics (Umami) to understand how visitors use our site — pages viewed, general referring source, aggregate traffic patterns. This is cookieless and does not track you across other websites.

We also capture UTM parameters (such as which ad, mailer, or referral link brought you here) from the page URL. These are held temporarily in your browser's session storage — not a cookie, and cleared when you close the tab — and submitted along with your estimate request so we know which marketing channels are working.

Third-Party Services

We use the following third-party service providers:

• Resend — sends the email notification when you submit an estimate request, and the confirmation email back to you.
• Painters Log — our internal customer relationship management (CRM) system, which stores your estimate request (and any photos you attach) so we can follow up with you. It is not shared with or accessible to any other business.

These providers process data on our behalf in accordance with their own privacy policies.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Paintcrafters LLC
Wayzata, MN
Phone: (612) 367-6999

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.